Ongoing Solar Support Made Simple
We handle monitoring, diagnostics, repairs, and warranty coordination so you don’t have to chase installers or figure it out alone. Start with system coverage for $99 enrollment + $59/month.
Residential Solar Care Membership
Protect your solar investment with ongoing monitoring, maintenance, and support. Performance Care and Elite Care memberships include a one-time $199 Enrollment & System Activation Fee for new members. Plans are intended for systems operating normally. Systems with active faults, production issues, or monitoring failures may require a separate diagnostic service visit before enrollment. 6-month minimum commitment applies to all new memberships.
Essential Care
Best for: Monitoring & reporting
$29
/ monthMonitoring support
Remote troubleshooting support
Basic performance support
15% Discounted member rates on service calls
Monthly Production Reports
Performance Care
Best for: Coverage for service needs
$59
/ monthIncludes covered labor for standard diagnostics and repairs (see FAQ below for full coverage details).
15% member discount on additional service calls
Priority Service Dispatch
Monitoring support
Elite Care
Best for: Full support + panel cleaning
$99
/ monthIncludes covered labor for standard diagnostics and repairs (see FAQ below for full coverage details).
15% member discount on additional service calls
Highest escalation priority
Annual Panel Cleaning
Monitoring support
Commercial Solar Care Membership
Protect your solar investment with ongoing monitoring, maintenance, and support. Commercial Solar Care Membership Protect your solar investment with ongoing monitoring, maintenance, and support. Commercial Care memberships include a one-time $199 Enrollment & System Activation Fee for new members. Plans are intended for commercial solar systems operating normally. Systems with active faults, production issues, monitoring failures, or known equipment problems may require a separate diagnostic service visit before enrollment. A 12-month minimum commitment applies to all new memberships.
C&I Performance Care
Best for: Coverage for service needs Up to 25 kW — Starting at $89/month 25–100 kW — Starting at $149/month 100–250 kW — Starting at $249/month
Custom Quote
Includes covered labor for standard diagnostics and repairs (see FAQ below for full coverage details).
15% member discount on additional service calls
Priority Service Dispatch
Monitoring Support
Need Immediate Service or Troubleshooting?
For systems with active errors, production loss, offline equipment, or monitoring failures — start here. Diagnostic and corrective services are standalone and billed per use. No membership required. Solar Care members receive priority scheduling and discounted rates.
Residential Service Call
$350-$500
On-site system assessment, diagnostics, and corrective repairs. All work is quoted and approved prior to service. Pricing based on system needs and complexity.
On-site system assessment and troubleshooting
Inverter and panel diagnostics
Written service report
Photo documentation
Commercial Service call
Custom Quote
On-site system assessment, diagnostics, and corrective repairs. All work is quoted and approved prior to service. Pricing based on system needs and complexity.
On-site system assessment and troubleshooting
Inverter and panel diagnostics
Written service report
Photo documentation
Panel Cleaning
$10
per panelProfessional panel cleaning to remove dirt and buildup that reduces energy output. Standalone service — billed per panel.
Professional panel cleaning
Rinse and spot treatment
Visual inspection included
Removal & Reinstall
Custom Quote
Removal and reinstall work is scoped based on system size, roof type, and equipment condition. All work is reviewed and quoted prior to scheduling to ensure full transparency and approval before any service begins.
Full system removal and reinstall
Coordinated around roofing schedule
Complete photo documentation
Certified technicians
Solar Care Membership — Common Questions
Everything you need to know about Solar Care membership — enrollment, billing, and coverage details.